CRUR offers free standard shipping in Colombia for all orders.

Delivery times are estimates and are provided as guidelines only. Delivery to rural addresses may result in longer delivery times.

The estimated delivery time is 4 to 7 business days .

The estimated delivery time is 6 to 10 business days .

Purchases made during weekends or holidays will be processed the next business day.

Once payment is processed and the package is ready to be shipped, we will send you an email with the collection guide and tracking number.

Please be sure to provide a valid contact number, shipping address, and email when placing your order. This is critical to ensure timely and accurate delivery.

If you need to correct any errors in your order information after you have placed your order, please contact us as soon as possible at info@crur.com.co to make the necessary changes.

For security reasons and to avoid delays in receiving your order, please be sure to provide the correct billing and shipping information associated with your credit/debit card.

Although we make every effort to ensure that your order is delivered within the estimated time frame, we cannot accept responsibility for delays due to circumstances beyond our control or due to force majeure.

Our customer service team is available to inform you of any unexpected delays and assist you in troubleshooting. You can contact us at any time at info@crur.com.co.